ICT Support and Test Engineers (NEC): ANZSCO 263299
The ICT Support and Test Engineers (NEC), classified under ANZSCO Code 263299, encompasses professionals who provide technical support and testing services within the information and communications technology (ICT) sector. This designation includes various specialized roles that do not fall under specific ANZSCO codes but play a critical role in maintaining and improving ICT systems.

Skill Level Requirement
- Skill Level: Level 2 or Equivalent
- Skills Assessment Authority: ACS (Australian Computer Society)
- Specialization: Usability Architect
Visa Provision
ICT Support and Test Engineers are not on the Medium and Long Term Strategic Skills List (MLTSSL) or Short Term Skilled Occupation List (STSOL) and so candidates cannot apply for Skilled Nominated 190 visas or Skilled Regional Nominated 489 visa. Therefore you cannot apply for the Australian visa through the General skilled migration (GSM) program.
Since as it is stated above there are no ways to get this occupation using Australian skilled visas you can look at other ways of getting to Australia. If you are a citizen of one of the many countries that Australia has given the right to Working Holiday Visa and if you are below 31 years of age, it is a near certainty that you will be granted a visa that enables you to work in Australia for two years.
As long as they have work experience or currently employed they can be your main applicant, even your partner or spouse if he worked or have a job in any of the applications under MLTSSL or STSOL.
Unit Group: 2632 ICT Support and Test Engineers
Occupations in this Category
- 263211 ICT Quality Assurance Engineer
- 263212 ICT Support Engineer
- 263213 ICT Systems Test Engineer
- 263299 ICT Support and Test Engineers (NEC)
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Skill Requirement
The majority of employment in this unit group needs a bachelor’s degree as well as experience or knowledge equivalent to that acquired through experience. Instead of an official qualification, one may possess a relevant certificate from a vendor or have worked in the field for five years or more. In other cases, mere formal education may not be enough. The individual may also need appropriate familiarization or exposure (ANZSCO Skill Level 1).
What do ICT Support and Test Engineers do?
Detect problems for and perform analysis on the hardware, installation and repair of the hardware, emails, and security networks. They can provide feedback to the customers and clients with user details, procedures, techniques, support services, and policies used in the applications to gain optimum results and protection.
Task of ICT Support and Test Engineers
- Conduct testing of software applications and systems to ensure quality and compliance with technical specifications, identifying bugs and suggesting improvements.
- Recognizing trends and potentially dangerous areas to make sure that standards and procedures are followed.
- Offer corrective action steps and ensure compliance with requirements setting up monitoring and auditing procedures to enforce the correction of the requirements that are not compliant.
- Interaction with management and consumers to facilitate their awareness of existing policies, procedures, and quality control subject matter and exercises.
- Providing advice and developing and implementing ongoing training in the use of application software and procedures
- Starting an investigation and making effective judgments on technical incidents or concerns including installing, sustaining, upgrading, and installing Personal Computers, software, hardware, Printers, the Internet, E-mail, data bases, OS and security systems.
- To identify, isolate and diagnose system problems and to write software code based on the established test, test standards and specifications critical in determining that the systems adequately meet the required specifications.
- Performing surveys and evaluations of company infrastructures of designs and proposing present and future hardware and technical requirements.
- Prepare documentation for processes, troubleshooting guides, and user manuals to aid in system understanding and support.
English Requirement
- IELTS: At least 6 (L, R, and W), 7 in speaking, and 7 overall
- OET: At least a B in each section
- PTE Academic: Minimum score of 50 (L, R, W), 65 in speaking, and 65 overall
- TOEFL iBT: Minimum score of (L:12 R:13 W:21 S:23 overall 93)
Exceptions
- Graduates from Australia are excluded in some states and territories.
- A specific need may be imposed in some states through priority skilled lists.
- In the US, Canada, New Zealand, the UK, or Ireland, IELTS or OET submissions are not necessary.
- If you need to be licensed or registered, you must show that you can speak and write English at a certain level, either by meeting the requirements for licensing or registration or by getting at least a certain level on the IELTS test (or something similar).
Closely Related ICT Units
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