ICT Support and Test Engineers (NEC) | ANZSCO 263299
ICT Support and Test Engineers (NEC) under ANZSCO codes 263299 is a description of the profession of providing technical support, system testing, and troubleshooting services to the information and communications technology (ICT) industry. These experts make sure that the software, hardware system and network systems are properly running and within the desired performance standards. The category has an assortment of the specialized ICT roles that are not under the other exact ANZSCO classifications but are necessary in the maintenance and enhancement of the technology infrastructure.
Additionally, they would find themselves in charge of detection of problems in the systems, technical testing, user support and aiding in the implementation of the system. Their efforts assist organizations to have sound ICT operations, better performance of their systems, and that technology solutions serve the purpose of the business and standards in the industry.
Unit Group: 2632 ICT Support and Test Engineers
Australian Computer Society assesses ICT Engineers’ qualifications and experience.
Occupations in this Category
- 263211 ICT Quality Assurance Engineer
- 263212 ICT Support Engineer
- 263213 ICT Systems Test Engineer
- 263299 ICT Support and Test Engineers (NEC)
Skill Level
- Skill Level: Level 2 or Equivalent
- Skills Assessment Authority: ACS (Australian Computer Society)
- Specialization: Usability Architect
Skill Requirement
The majority of employment in this unit group needs a bachelor’s degree as well as experience or knowledge equivalent to that acquired through experience. Instead of an official qualification, one may possess a relevant certificate from a vendor or have worked in the field for five years or more. In other cases, mere formal education may not be enough. The individual may also need appropriate familiarization or exposure (ANZSCO Skill Level 1).
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Visa Pathways and English Requirement
English Requirement
- IELTS: At least (Learning: 6, Reading: 6, and Writing: 6), 7 in speaking, and 7 overall
- OET: At least a B in each section
- PTE Academic: Minimum score of 50 (L, R, W), 65 in speaking, and 65 overall
- TOEFL iBT: Minimum score of (L:12 R:13 W:21 S:23 overall 93)
Exceptions
- Graduates from Australia are excluded in some states and territories.
- A specific need may be imposed in some states through priority skilled lists.
- In the US, Canada, New Zealand, the UK, or Ireland, IELTS or OET submissions are not necessary.
- If you need to be licensed or registered, you must show that you can speak and write English at a certain level, either by meeting the requirements for licensing or registration or by getting at least a certain level on the IELTS test (or something similar).
Visa Pathways
The Medium and Long-term Strategic Skills List (MLTSSL) or Short-term Skilled Occupation List (STSOL) does not contain the name of ICT Support and Test Engineers ANZSCO code 263299. Thus, the applicants of this occupation are not able to seek a visa through the General Skilled Migration (GSM) program, including the Skilled Nominated (190) and Skilled Regional (489) visas.
Nevertheless, other ways of accessing Australia are available. This is because individuals less than 31 years of age from eligible countries can apply to receive a Working Holiday Visa that enables them to spend and work up to two years in Australia. The other alternative is to apply via a partner or spouse who has an occupation that is listed on the MLTSSL or STSOL and fulfilling the visa requirements as a primary applicant.
What do ICT Support and Test Engineers do?
Detect problems for and perform analysis on the hardware, installation and repair of the hardware, emails, and security networks. They can provide feedback to the customers and clients with user details, procedures, techniques, support services, and policies used in the applications to gain optimum results and protection.
Task of ICT Support and Test Engineers ANZSCO code 263299
- Conduct testing of software applications and systems to ensure quality and compliance with technical specifications, identifying bugs and suggesting improvements.
- Recognizing trends and potentially dangerous areas to make sure that standards and procedures are followed.
- Offer corrective action steps and ensure compliance with requirements setting up monitoring and auditing procedures to enforce the correction of the requirements that are not compliant.
- Interaction with management and consumers to facilitate their awareness of existing policies, procedures, and quality control subject matter and exercises.
- Providing advice and developing and implementing ongoing training in the use of application software and procedures
- Starting an investigation and making effective judgments on technical incidents or concerns including installing, sustaining, upgrading, and installing Personal Computers, software, hardware, Printers, the Internet, E-mail, data bases, OS and security systems.
- To identify, isolate and diagnose system problems and to write software code based on the established test, test standards and specifications critical in determining that the systems adequately meet the required specifications.
- Performing surveys and evaluations of company infrastructures of designs and proposing present and future hardware and technical requirements.
- Prepare documentation for processes, troubleshooting guides, and user manuals to aid in system understanding and support.
Closely Related ICT Units
Core ICT Units | Additional ICT Units |
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Final Thought
ICT Support and Test Engineers (ANZSCO 263299) have an important role to play in terms of stability and performance of ICT systems. They support the technical side of the system, test it and trouble shoot the problems to facilitate its smooth running. This profession is not yet listed in the Australian skilled migration policies like the MLTSSL, STSOL but still, there is still a possibility that the professionals can pursue other visa opportunities or partner-based schemes. As long as they have their skills properly documented and evaluated by the Australian Computer Society, ICT professionals can still give way to good international career opportunities in the technology sector.