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ICT Account Manager

ANZSCO Code: 225211 / Group B

The job of an ICT account manager is to cultivate business ties with clients to support the selling of ICT services, software, hardware, and telecoms. To meet sales goals, stay profitable, and spot possibilities, they oversee the procurement and delivery of goods to consumers. They develop new account clients, oversee customer satisfaction and retention, prepare and present ICT sales proposals and tenders, and manage the sale of computer hardware, software, and services to current account clients. They are also looking for additional sales opportunities for these accounts. 

ICT Account Manager discussing client project strategies in a professional environment.

Occupation description

An ICT account manager finds further sales prospects inside current account clients and oversees the sales of computer hardware, software, and services to them. They develop new account relationships, manage client retention and satisfaction, and plan the creation and delivery of ICT sales proposals and tenders. 

Occupations considered suitable under this ANZSCO code:

  • ICT Sales Representative
  • ICT Business Development Manager
  • ICT Sales Assistant
  • Sales Representative (Business Services
  • Technical Sales Representatives nec

These occupations are classified elsewhere in ANZSCO or are not at the required skill level.

Group Allocation

Group B

VETASSESS Group B occupation: ICT Account Manager 

A bachelor’s degree or higher that is deemed equivalent to the educational level of the Australian Qualifications Framework (AQF) or experience in a related subject is required for this career.

Candidates must have met at least one of the four requirements listed below (1–4):

Extra credentials in a highly applicable topic of study correspond to the following levels:

  • AQF Diploma
  • AQF Advanced Diploma
  • AQF Associate Degree or
  • AQF Graduate Diploma

Bachelor’s degree or higher degree includes:

  • AQF Master’s Degree or
  • AQF Doctoral Degree

Highly relevant paid employment duration (20 hours or more per week)

  • A minimum of 1-3 years of highly relevant work experience at an appropriate skill level in the designated occupation was obtained five years before the application date for a skills assessment.
  • 4 A minimum of 6 years of relevant work experience is required, consisting of five years of relevant work (which may have yet to be finished in the past five years) and at least one year of highly relevant work completed in the five years before application. 

Assume that employment takes place before obtaining the necessary degree of certification. If so, the candidate must have completed at least a year’s worth of highly relevant work with sufficient expertise during the previous five years. The last five pre-qualification years may have occurred throughout the preceding ten years. A positive assessment of the duration of employment and level of qualification is required for the Skills Assessment to be concluded favorably.

Qualification and Employment Criteria

Qualification

This includes qualifications assessed at;

  • AQF Diploma
  • Advanced Diploma 
  • Associate Degree
  • Bachelor
  • Master
  • Doctorate levels

HIGHLY RELEVANT MAJOR FIELDS OF STUDY INCLUDE:

  • Computer Science
  • Information Technology

Employment

Highly relevant tasks include:

  • Utilizing trade directories and other resources to compile lists of potential client companies.
  • Obtaining and keeping up with information about market circumstances, rivals’ products and services, and employers’ offerings.
  • In order to identify and take advantage of sales opportunities, I visit both current and potential client firms.
  • Evaluating consumer demands and outlining products and services that satisfy those needs.
  • Promoting the ICT products and services offered by enterprises to current and potential customers.
  • Obtaining quotes, haggling over terms of credit, signing contracts, and keeping track of orders.
  • Coordinating the provision of services, equipment installation, and commodities delivery.
  • providing sales management with information on completed sales and the viability of ICT products and services
  • Confirming with customers that they are satisfied with the ICT products and services they have acquired, setting up adjustments, and resolving any issues that may have arisen.
  • Creating sales reports and keeping track of and turning in business cost reports.
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    Employment information

    Account managers keep retention rates high by looking for opportunities to market ICT goods and services in specific accounts. ICT products are generally considered business solutions rather than off-the-shelf items since they are sold to industrial, corporate, professional, and other organizations. To assess the needs of client organizations, thoroughly explain the goods and services, and participate in suitable reporting and business planning, the function demands in-depth, specialized knowledge in ICT.

    ICT Sales Assistants are categorized in ANZSCO at a lesser skill level than ICT Sales Professionals. They are salespeople for computing and telecommunications-related products and services in retail and wholesale settings.

    How to apply

    1. Find

    Find the VETASSESS occupation that best matches your abilities and experience.

    2. Match

    Match your skills and experience to your chosen occupation.

    3. Prepare

    Get ready to apply by preparing all the information and documents you need. 

    4. Apply

    Apply online when you’re ready. If you’re still unsure, skills assessment support is available when you need it.

    Pricing Plan

    NORMAL PLAN

     

    vetassess 2

    25 WORKING DAYS

    $600

     ✅ Documentation help
     ✅ Reference letter writing
     ✅ Lodgment help
     ✅ Guidance through the process
     ✅ Review of the documents

    ROYAL PLAN

     

    vetassess 4

    17 WORKING DAYS

    $1200

    ✅ Documentation help
    ✅ Reference letter writing
    ✅ Lodgment help
    ✅ Guidance through the process
    ✅ Review of the documents

     COMBO PLAN

     

    vetassess 3 1

    22 WORKING DAYS

    $800

    ✅ Documentation help
    ✅ Reference letter writing
    ✅ Lodgment help
    ✅ Guidance through the process
    ✅ Review of the documents