A personal assistant is a key component of effective management at the workplace. They support senior executives, managers and professionals in their primary role by managing schedules, organizing meetings and handling communication tasks. The wide range of tasks requires a combination of organizational skills, communication abilities, and confidentiality.

Key Responsibilities

Personal assistants have a wide range of duties, including but not limited to

• Liaising with staff: Acting as a communication bridge between managers, other team members and operational issues.
• Research and Reporting – Preparing comprehensive, detailed reports, briefings, memoranda and other documents according to the needs of managers.
• Confidential record-keeping: Maintaining confidential documents and files to ensure sensitive information will be protected.
• Meeting Coordination: Attending and taking minutes at meetings. Acting as secretary when needed.
• Diary Management: Organising appointments, scheduling meetings, making travel arrangements, etc.
• Mail and correspondence management: Sorting and filing correspondence and incoming and OUTgoing mail. Maintaining records.
• Inquiries handling: Screening phone calls and responding to inquiries professionally.
• Dictation Responsibilities – Take dictation, and accurately transcribe documents and letters.
• Supervisory Role : Supervising secretarial or clerical employees in some cases.